HowTo Ask Support
Windows Eventlog
Our Support Policy
Problem: Waiting for a reboot
Uninstall / Remove the Software
Upgrade / Re-install of the Software
Manual Backup and Restore Settings
Password required
Membership of group Remote Desktop Users
Thin Clients
User unique usernames
How do I type all those foreign letters?
Non_US keyboards on a Linux client using rdesktop
Linux: Warning no translation for key XYZ
Create a Support-ZIP-file when asking support
Shadow or Remote Control other users
Connection is slow
Login is slow. What can I do about it?
HowTo test an application on a AADS Terminal Server
Microsoft Windows XP Fast User Switching: Design Guide for Building Business Applications
Enterprise: joining the domain does not work
The trust relationship between this workstation and the primary domain failed
Customize Logon Look-And-Feel (WXP/W2k3)
Chaining another gina.dll (WXP/W2k3)
Custom Logon
How many users can you run on an AADS Terminal Server?
Use an AADS Farm. Avoid Single Point of Failure
Connection Problems
Connect to a specific Server in the AADS Farm
HowTo connect: IPv4, IPv6, DNS, portnumber
AADS and Virtualization
How does the Load Balancing work?
Disable Reboot and Shutdown for Users
Enable Reboot and Shutdown for Users
Reboot or Shutdown does not work
Video, DVD, Flash, webcams
Session Time Limits / Screen Saver
Applying Windows Themes to users
Windows 7, Server 2008-R2, NTDLL, KB2545627
WDDM problems
OSX...Can not start the it bug...?
Windows Firewall
Windows XP
Windows Vista
Windows 7
Windows 8.x
Windows 10
Server 2003
Server 2008-R2
Server 2012, 2016, 2019
AADS and Anti Virus software
Microsoft Security Essentials / Windows Defender
AVG Free
Avira Free
Norton Security
Trend Micro
Avast Free Antivirus
Eset NOD32
Application Control
Administrator and Application Control
Application Control: What can be controlled...
Documents and Administration
License numbers and License types
Re-New Online License
Administrative Reasons
License Reset
Your email address is important
Shipping / Product Delivery
Refund Policy
Cancellation Policy
Upgrade / Change License
Microsoft Windows Licenses
Example Windows 7
Microsoft License Terms Windows 10
Other Licenses
Some Thoughts...
Application Control
HTML5 and RDP (and tablets)
Search Files and Folders