The installation of the software requires 1 reboot of the server in order to complete the installation of the software. A reboot of a Windows system in order to complete the installation of software is quite normal. Therefore, other software companies might also require a reboot to complete their installation of the software.
To prevent problems and conflicts, AADS Terminal Server Setup program will not install when another piece of software requires a reboot to complete its installation.

Sometimes, our Setup program keeps on saying "There seems to be another software installation that is waiting for a reboot" because every time the system is running, for some reason a piece of software put itself in the Registry of the PC, specific the location where Setup-programs can finalize their installation. Some viruses and trojan horses abuse the Registry, specific this setup-location, in order to install itself again every time the PC is restarted.
In case the Setup program keeps on telling you the message "There seems to be another software installation that is waiting for a reboot", you are advised to check your PC for viruses, spyware or trojan horses.

If you are sure that no viruses are running on your PC, you can execute the following Registry File. It will clear the settings in the Registry that are blocking the installation of the Software. The procedure is as follows:

Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\] "PendingFileRenameOperations"=-

• Create the Registry-file as shown here above. Create it for example on your desktop and call it "pending.reg".
• Be sure that the Registry-file has the extension ".reg". Because Windows does default not shown the extensions, and the file you just created might have the extension ".txt".
• Double click on the Registry file. The setting will be "merged" in the Registry.
• Continue the installation of the Software.